Legal Document

Privacy Policy

Last Updated: 10 April 2025

Tinggalan Adil is committed to handling personal information responsibly. This policy explains what information we collect, how we use it, and the choices available to you. It applies to all visitors to this website and to persons who contact or instruct this practice.

1. Who We Are

Tinggalan Adil is a legal practice based at Persiaran Gurney, 10250 George Town, Penang, Malaysia. We are the data controller for personal information collected through this website and in the course of providing legal services.

For data-related enquiries, contact us at privacy@tinggala or by telephone at +60 4-226 7934.

2. Information We Collect

2.1 Information You Provide

Name, email address, and telephone number submitted through our contact form
The content of your enquiry or message
Correspondence exchanged during or after the provision of legal services
Documents and personal information provided in the course of instructing us

2.2 Information Collected Automatically

Browser type and version
Pages visited and time spent on each page
Referring URL
IP address (not linked to individual identity)
Cookie preferences (see our Cookie Policy)

3. How We Use Your Information

We use personal information for the following purposes:

To respond to enquiries submitted through our contact form
To provide and administer legal services you have requested
To send communications related to your matter
To comply with our legal and professional obligations
To improve the quality and accessibility of this website

We do not use personal information for unsolicited marketing or share it with advertising networks.

4. Legal Basis for Processing

Under the Personal Data Protection Act 2010 (Malaysia), we process personal data on the following bases:

Consent — where you have submitted an enquiry or opted into communications
Contract — where processing is necessary for the provision of legal services you have engaged us for
Legal obligation — where required by Malaysian law or our professional regulatory obligations
Legitimate interest — for improving our services and ensuring the security of this website

5. Retention of Personal Data

Enquiries not followed by an engagement: retained for 12 months, then securely deleted
Client files following conclusion of a matter: retained for 7 years in accordance with professional requirements
Website analytics data: retained in aggregated form for up to 24 months

6. Disclosure to Third Parties

We do not sell or trade personal information. We may share information with the following categories of third parties:

Courts, the National Land Registry, and government departments, where required to conduct your matter
Financial institutions, insurers, or other parties directly involved in your estate
Correspondent solicitors in other jurisdictions, where your matter involves overseas assets
Syariah practitioners engaged to assist with dual-framework estates
Technology providers who assist in operating this website (subject to data processing agreements)

Disclosure is made only to the extent necessary for the specific purpose.

7. Cookies

This website uses cookies to support basic functionality and analyse usage patterns. You may manage your cookie preferences at any time through our Cookie Policy page. Essential cookies required for the site to function cannot be disabled.

8. Your Rights

Under the Personal Data Protection Act 2010 and applicable regulations, you have the following rights:

Right of access — to obtain a copy of personal data we hold about you
Right of correction — to have inaccurate or incomplete data corrected
Right to withdraw consent — where processing is based on consent, you may withdraw at any time
Right to limit processing — in certain circumstances, to request that we restrict how your data is used

To exercise these rights, write to privacy@tinggala. We will respond within 21 days.

If you believe your data has been mishandled, you may raise a complaint with the Department of Personal Data Protection Malaysia (PDPA).

9. Security

We maintain appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, or loss. These include access controls, encrypted communication for sensitive correspondence, and regular review of our data handling practices.

In the event of a data breach that poses a risk to individuals, we will notify affected persons and the relevant authority as required by law.

10. Third-Party Links

This website may contain links to external resources. We are not responsible for the privacy practices of third-party websites and recommend reviewing their privacy policies before providing personal information.

11. Children

Our services are directed at adults aged 18 and above. We do not knowingly collect personal information from persons under 18. If you believe a minor has submitted information through this website, please contact us so we can take appropriate steps.

12. Changes to This Policy

We may update this policy from time to time to reflect changes in law or our practices. The date at the top of this page indicates when it was last revised. Continued use of this website following an update constitutes acceptance of the revised policy.

13. Contact

For privacy-related questions or to exercise your rights, contact us at:

Tinggalan Adil
Persiaran Gurney, 10250 George Town, Penang, Malaysia
Email: privacy@tinggala
Telephone: +60 4-226 7934